• I want to buy a NetBox Blue solution – how do I do this?
• I am an existing user and have a support request – who do I contact?
• I am interested in distributing the NetBox Blue portfolio outside Australia – who should I contact?
• I have just bought a NetBox – how do I set it up?
• Can you help control staff use of the internet or network?
• I want to become a NetBox Blue Business Partner – how do I go about this?
• I am an existing user and I want a higher level of support service – what can I do?
• I have an old NetBox and want to upgrade – can you help?
• I now have more staff using the NetBox than when I first bought it – do I need to do anything?
• How reliable is the NetBox?
• Can the NetBox help me connect multiple internet links to my company?
• I have a NetBox but I don’t really understand its full capabilities – can you explain them?
• I want to connect two offices – how can NetBox Blue help?
• I am thinking about consolidation and virtualization – can you help?
• I want a “green” solution – how do your products measure up?
• How can you help me implement company policies?
• I don’t understand all of the buzz words used in this market – what do they mean?

I want to buy a NetBox Blue solution - how do I do this?

All of our solutions are sold through a global network of trained Business Partners and international distributors. These Business Partners and distributors offer complementary services and support and can help implement a NetBox Blue solution for your business.

I am an existing user and have a support request - who do I contact?

Please contact your authorized NetBox Blue Business Partner or search our knowledge database.

I am interested in distributing the NetBox Blue portfolio outside Australia - who should I contact?

Please contact John Fison on john [dot] fisonnetboxblue [dot] com for further information or to request a brochure.

I have just bought a NetBox - how do I set it up?

It is remarkably easy to set up and manage but in the first instance ask your authorised and trained NetBox Blue Business Partner.

Can you help control staff use of the internet or network?

The NetBox offers flexible policies to enable virtually any internet or network usage rule to be created for an individual or group and by time of day. This flexibility provides managers with the ability to improve staff productivity and also gain full transparency with the monitoring and reporting suite.

I want to become a NetBox Blue Business Partner - how do I go about this?

Please contact partnernetboxblue [dot] com with details of your organization and customer base and we will contact you within 24 hours.

I am an existing user and I want a higher level of support service - what can I do?

Please contact your Authorised Business Partner who can arrange a tailor-made support agreement to meet your business needs.

I have an old NetBox and want to upgrade - can you help?

Certainly - we offer a Loyalty Upgrade Program for existing customers and actively encourage users to benefit from the latest platform benefits, such as improved performance and resilience.

I now have more staff using the NetBox than when I first bought it - do I need to do anything?

Your appliance is licensed for a limited number of users so please check with your Authorised Business Partner. If you need to upgrade your user count or the hardware platform they can organise this seamlessly.

How reliable is the NetBox?

The NetBox Blue appliance range is built to be reliable and to just keep working. For customers that require greater degrees of reliability we offer the IBM platform with RAID technology and also a NetBox Virtual solution that delivers high availability through the built in VMware failover tools.

Can the NetBox help me connect multiple internet links to my company?

Yes - we can connect an almost unlimited number of internet links to provide a virtual pipe with in-built load balancing and other advanced tools. Not only this but we provide full failover, should any link fail for any reason.

I have a NetBox but I don't really understand its full capabilities - can you explain them?

The NetBox appliance range offers many unique features and these features are being constantly updated with some features released as firmware upgrades while others are offered as chargeable upgrades. We encourage you to contact your Authorised Business Partner for a full explanation or click here for further details or to contact us directly.

I want to connect two offices - how can NetBox Blue help?

NetBox Blue has developed a unique Branch office solution that provides ease of secure VPN connectivity between branches and a data compression service that enhances network performance by up to 100%.

I am thinking about consolidation and virtualisation - can you help?

Yes - we offer a consolidated appliance that delivers a full range of management, security, monitoring and reporting capabilities that normally require multiple appliances. We also have a Virtual solution that runs as a VMware machine.

I want a "green" solution - how do your products measure up?

Yes - we are an active partner of IBM's Green initiative and deliver a range of environmentally friendly benefits to our customers.

How can you help me implement company policies?

The NetBox offers flexible rules to enable virtually any internet or network usage rule to be created for an individual or group and by time of day. This flexibility provides managers with the ability to improve staff productivity and also gain full transparency with the monitoring and reporting suite.

I don't understand all of the buzz words used in this market - what do they mean?

There are a lot of new phrases and acronyms used in our industry. We prefer plain English but we have attempted to de-mystify some of the most common misconceptions in our Myth Busters section.