Queensland based Design Data Management hasregained control of its network, dramatically improving the efficiency oftraffic by using a range of reporting and management tools included in theNetBox. The NetBox, which also includes web and email filtering has transformedthe operation of Design Data Management by pinpointing when the network isbeing misused and who is responsible.

The Situation

Prior toinstalling a NetBox, Design Data's network was struggling to cope with thevolume of traffic.  The company, whichsupplies products to the Data and Communications and  Electrical and Security Industries, relies onthe internet for 30 percent of its orders and communications. But missioncritical applications were being slowed down by internet abuse.

"Businessapplications were running but just not at the pace you would expect them tohappen," Design Data Managing Director Eric Blackwood says.

The Solution

Byinstalling a NetBox, the managers at Design Data were quickly able to identifythe reason for the sluggishness of their network. The NetBox automaticallydelivers regular reports on internet use, which show which sites are being usedor abused, who is using them and when they are being used.

Design Datadiscovered staff members were downloading movies, music and other inappropriatematerial, degrading the network bandwidth and jeopardizing the operation of thewhole business. That has changed dramatically since the NetBox was installed.

"We had alot of problems with content that shouldn't have been coming through to ourbusiness," Mr Blackwood says. "The NetBox has cleaned all of that up. We havequicker access to the internet and we have more control of the business. It's avery good solution."

Design Data has used the NetBox to block several non-work related sites and continues to monitor the network to maintain control over how accessible sites are used. If the internet is being abused Design Data managers can tell at a glance where the problems lie.The NetBox gives Design Data the flexibility to block sites at certain times of the day and to choose which sites can be accessed by groups or the whole company.   "There's a broad range of tools in the NetBox," Mr Blackwood says. "Installing the NetBox has given us many more avenues to control our network. Previously we had no control whatsoever.It has certainly helped our company."

 

 

 

 

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